SOS — From inspiration
to profit.
The operating layer for modern salons. SOS is being built to connect the customer journey with the business behind it—from a hairstyle idea and a booking to service delivery, retail, daily close and the next visit.
In development · Product vision and staged delivery
Run your entire salon from one system.
Bookings, customer records, checkout, stock, suppliers and staff costs are all part of the same salon day. When they live in separate tools, the owner has to join the dots. SOS brings a connected operating model to those everyday tasks, with a vision spanning single salons and multi-branch businesses.
Bookings. Retail. Operations. Growth. One connected view of the experience you deliver and the business you run.
From the first idea to the next appointment.
The product vision starts before a customer takes the chair. Capture hairstyle inspiration, shape a quote, plan the visit and connect the service to retail, loyalty and rebooking.
- 01 / InspireCapture the look and understand the customer’s brief.
- 02 / BookConnect the quote, service and appointment.
- 03 / ServeKeep the visit and stylist context together.
- 04 / SellBring services and retail into the checkout journey.
- 05 / RebookBuild toward loyalty and a lasting customer relationship.
More than an appointment calendar.
These areas describe the wider SOS product vision and development roadmap. They are being delivered in stages.
Smart booking & calendar
Connect the service catalogue, stylist eligibility and appointment details. The wider vision includes online and in-salon booking, availability and easier rescheduling.
Customer & stylist profiles
Give each visit useful context: hair history, colour formulas, inspiration photos, preferences and notes, alongside the stylist delivering the service.
POS, retail & payments
Bring services and retail into one checkout journey. Payment options, deposits, gift cards, invoices and receipts form part of the planned commercial workflow.
Inventory & purchasing
Connect products and accessories to stock on hand, supplier purchasing and replenishment, so retail and back-of-house operations can work together.
Staff costs & flexible salon models
Plan for employee, commission, revenue-share and hire-a-chair arrangements. Bring staff costs, expenses and settlement needs into the owner’s operating view.
Daily close & branch performance
Build toward cash and tender reconciliation, a daily close process and branch-level financial visibility, supported by service, retail and customer-retention insights.
See the business
behind the booking.
A busy calendar tells only part of the story. The SOS vision connects service and product sales with the costs of running the salon, including staff arrangements, supplier bills and daily cash reconciliation.
For owners working across branches or different stylist models, that means designing for the operating details from the start: who delivered the service, how the revenue is shared, what the salon spent and how the day closed.
A clearer day. A clearer business.
Less fragmented work
Bring related salon tasks into a connected workflow, with less information to piece together across separate tools.
Better continuity for customers
Keep the customer’s preferences, service history and inspiration connected to the experience your team delivers.
More useful owner visibility
Build toward a clearer view of retail, staff costs, expenses and branch performance when making business decisions.
A broad vision. A practical build sequence.
SOS is in development. The current foundation covers services and appointments, with the sales and checkout foundation being developed next. The wider customer-profile, payment, inventory, purchasing, staff-economics, loyalty and financial-reporting scope is being delivered through a staged roadmap.
The platform vision spans mobile and web experiences for customers, stylists and salon teams. Public availability, platform support and pilot timing will be confirmed as delivery progresses.
A few useful details
Who is SOS designed for?
Salon owners, managers, front-of-house teams and stylists who want the customer experience and day-to-day operations to work together, including businesses with multiple branches or flexible stylist arrangements.
Are all the features on this page available now?
No. This page describes the product vision and staged roadmap. Services and appointments form the current foundation; the broader operational and financial modules are development areas.
Can I see a demonstration or discuss a pilot?
Contact Kaveri to discuss your salon workflow and the current development status. Demonstration and pilot availability will depend on the stage of delivery.
Help shape the connected salon.
Tell us how your salon handles bookings, retail, staff arrangements and the end-of-day close. We welcome conversations with salon owners and operators about the workflows that matter most.
Discuss SOS ↗